Refund policy

Return & Refund Policy

Thank you for purchasing from Nuskhe.

As our products are digital e-books that are delivered electronically, we generally do not accept returns or cancellations once the e-book has been successfully delivered or access has been provided.

However, we understand that issues can sometimes occur, and we are happy to review genuine concerns on a case-by-case basis.

Refunds & Eligible Issues

You may contact us regarding a refund if:

  • You were charged more than once for the same purchase.

  • You purchased the wrong digital product due to an error on our part.

  • You were unable to access or download the e-book due to a technical issue.

  • You received a file that is corrupted, incomplete, or materially different from the product described on our website.

If there is an issue with your purchase, please contact us through the Contact Us form on our website.

In the message, please include:

  • Your full name

  • The email address used for the purchase

  • Your order/payment ID, if available

  • A brief description of the issue

  • Any relevant screenshot or other information that can help us understand the problem

This will help us review your request as quickly as possible.

Non-Refundable Purchases

Because our products are digital and can be accessed or downloaded immediately after purchase, we generally cannot provide refunds for:

  • Change of mind after purchase

  • Accidental purchases where the e-book has already been delivered

  • Failure to read or use the e-book after purchase

  • Dissatisfaction based solely on personal preference

  • Requests made after the digital product has been successfully accessed or downloaded

Duplicate Payments

If you believe you have been charged more than once for the same order, please contact us through the Contact Us form with your order/payment details. We will verify the transaction and refund any confirmed duplicate payment.

Technical Problems

If you are unable to access, download, or open your e-book after completing your purchase, please contact us through the Contact Us form.

Please provide your order/payment ID and explain the issue. We will make reasonable efforts to help you access your purchased product.

If the issue cannot be resolved, we may provide a replacement copy or, where appropriate, issue a refund.

Refund Processing

If your refund request is approved, the refund will generally be issued to the original payment method used for the purchase.

The time it takes for the refund to appear in your account may depend on your bank, card issuer, payment provider, or other financial institution.

Contact Us

For any questions or concerns regarding your purchase, please use the Contact Us form available on our website.

When contacting us, please provide your name, purchase email address, order/payment ID (if available), and a brief description of your issue so that we can assist you efficiently.

We review refund and support requests individually and reserve the right to determine eligibility based on the circumstances of each request.